Terms of service

Zenith Threads Co. Terms of Service

Last Updated: November 1, 2024

Welcome to Zenith Threads Co. ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website and services, including purchases made on our online store at www.zeniththreadsco.com.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence. You agree not to use our products for any illegal or unauthorized purposes. You must not transmit any malware, viruses, or harmful code through our site.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. Any non-credit card data you transmit may be transferred unencrypted over various networks. Credit card information is always encrypted during transmission via secure networks.

You agree not to reproduce, duplicate, or exploit any portion of our services without our express written permission.

SECTION 3 - PRODUCT AVAILABILITY & PRICING

All prices and product descriptions are subject to change without notice. We reserve the right to modify or discontinue any product at any time. While we strive for accuracy, we cannot guarantee that colors and images displayed on your screen accurately reflect the actual product.

SECTION 4 - RETURNS, EXCHANGES, & REFUNDS

We want you to be fully satisfied with your purchase. Please refer to our Refund Policy for complete details.

  • 30-Day Return Policy: You have 30 days from the date of delivery to request a return.
  • Return Requirements: Items must be unworn, unused, with tags attached, and in their original packaging.
  • Non-Returnable Items: Gift cards, personalized items, and intimate apparel are final sale.
  • How to Initiate a Return: Email us at Sales@ZeniththreadsCo.com with your order number to initiate a return.

SECTION 5 - SHIPPING POLICY

We ship worldwide. Shipping times and rates may vary based on location. For detailed information, please review our Shipping Policy.

  • Order Processing Time: Orders are processed within 2-3 business days.
  • Shipping Delays: We are not responsible for delays due to customs or unforeseen circumstances.

SECTION 6 - ACCURACY OF BILLING & ACCOUNT INFORMATION

You agree to provide accurate and up-to-date account and payment information for all purchases made on our site. We reserve the right to refuse or cancel orders if fraud or unauthorized activity is suspected.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

We may provide you with access to third-party tools and links for convenience. These are provided "as is" without any warranties, and your use of them is at your own risk. We are not responsible for the practices of linked websites.

SECTION 8 - USER COMMENTS & FEEDBACK

By submitting comments, suggestions, or other content to us, you grant us the right to use, edit, and publish such content without restriction. We are not obligated to maintain your submissions in confidence or compensate you for them.

SECTION 9 - MOBILE MESSAGING TERMS

By subscribing to our SMS services, you consent to receive promotional messages from Zenith Threads Co. Standard message and data rates may apply. To opt-out, reply "STOP." For support, text "HELP" or email us at Sales@ZeniththreadsCo.com.

SECTION 10 - ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be information on our site or in our services that contains errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these errors and update or cancel orders if necessary.

SECTION 11 - PROHIBITED USES

You are prohibited from using our site or content for:

  • Any unlawful activities
  • Violating intellectual property rights
  • Spamming, phishing, or hacking
  • Uploading malicious code

We reserve the right to terminate your access if you violate these terms.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Our website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that your use of our services will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold Zenith Threads Co. harmless from any claims, damages, or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 14 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Western Australia, without regard to its conflict of law principles.

SECTION 15 - CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us:

SECTION 16 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our site following any updates constitutes acceptance of the revised Terms.