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Terms of Service

Last Updated: June 26th, 2025

Welcome to Zenith Threads Co. (“we,” “us,” “our”). These Terms of Service govern your access to and use of our website www.zeniththreadsco.com and any purchases or services offered therein. By accessing the site or placing an order, you agree to be bound by the following terms. If you do not agree, please discontinue use of the site immediately.

1. Online Store Eligibility

You must be the age of majority in your country or have parental permission to use this site. You agree not to use our site for illegal activity or transmit any malicious software, scripts, or code.

2. General Terms

We reserve the right to refuse service to anyone for any reason. Non-credit card data you submit may be transferred unencrypted across networks. However, credit card details are always encrypted using secure, PCI-compliant methods.

3. Product Information & Pricing

All product listings, descriptions, pricing, and availability are subject to change without notice. While we aim to display products accurately, screen variations may affect color or detail representation.

4. Returns & Refunds

Please review our Returns Policy for full details. Highlights include:

  • 30-day return window from delivery date
  • Items must be unused and in original condition with packaging
  • Gift cards, personalized or intimate items are final sale
  • To begin a return, contact Sales@ZenithThreadsCo.com

5. Shipping

We ship worldwide. See our Shipping Policy for full details. Key points:

  • Orders are processed within 2–3 business days
  • We are not responsible for delays once items are dispatched, including customs processing or courier delays

6. Billing Accuracy

You agree to provide accurate, up-to-date billing and shipping information. We may cancel or reject orders where fraud or unauthorized activity is suspected.

7. Third-Party Links & Tools

Our site may include third-party services or links. These are provided “as-is” without endorsement, and your use of them is at your own risk.

8. User Submissions & Feedback

Any suggestions, reviews, comments, or materials submitted to us may be used without obligation to maintain confidentiality or provide compensation.

9. Mobile Messaging (SMS)

If you opt in to receive SMS messages, you agree to receive marketing texts from us. Standard message/data rates may apply.

10. Errors & Omissions

We may occasionally publish incorrect info (e.g., price, availability). We reserve the right to correct errors and cancel or update orders accordingly.

11. Prohibited Use

You are prohibited from using this site for:

  • Illegal activity or content
  • Infringing on intellectual property
  • Spamming, phishing, or cyberattacks
  • Uploading malicious code or scripts

12. Disclaimer of Warranties

All services and content are provided “as-is” and “as available.” We make no guarantees about the availability, accuracy, or functionality of the site.

13. Limitation of Liability

We are not liable for any damages resulting from your use of this site, except where prohibited by law.

14. Indemnification

You agree to indemnify and hold Zenith Threads Co. harmless from any third-party claims arising from your breach of these Terms or violation of laws.

15. Governing Law

These Terms are governed by the laws of Western Australia. All disputes will be handled in the courts of Perth, Australia.

16. Changes to Terms

We may update these Terms at any time. Continued use of our website after updates implies acceptance of the new Terms.

17. Contact

For questions regarding these Terms, please reach out:

  • 📧 Email: Sales@ZenithThreadsCo.com
  • 📞 Phone: +61 406 756 930
  • 🏠 Address: 7 Perrona Gardens, Mullaloo, Perth WA 6027, Australia